Google Apps users: Second class citizens
- Andrew Kinnear
- Aug 10, 2011
- 2 min read
Yay! Google Plus invites for everyone! --- oh, except you. You've invested your entire digital presence from blogging to email to domain management and hosting to images to video---everything--- so we need you to wait a little while longer. Your "Google" account isn't quite a real Google account. You see we call it a "Google" account, and we make it almost work like a real Google account, but your "Google" account requires your domain administrator to let you do things. ---Oh, that's you? Well I guess we just need a little time. You're probably just the kind of savvy early adopter we want, being as your whole digital life is integrated with our stuff, but you'll wait patiently over there with the others. We're not ready for you yet. We have Scoble. We're also busy fixing bugs and adding features so that we don't lose the we've got going on so we can really ride this of PR.
*whew* Had to get that off my chest.
Google has a wonderful service called Google Apps. Millions of small businesses, schools and even governments have switched to Google. They've "Gone Google." However, none of the users (who probably think they have a Google account) can actually access Google Plus. They can't even 'Plus One' something on a search results page or on the web. That's because these are "Google" accounts. They look and feel like real Google accounts until you get to something new or awesome and then all the differences rear their ugly heads.
It won't be long. I'm sure of it. They want me. They want all those students, business owners and government employees. Why would I start using my old Gmail account, the one I've spent years methodically transitioning away from, to access their new service? No, I'll wait.
What I don't understand is if you're going to put control of the access in the hands of the domain administrator anyway (like all new features for GApps, they are rolled out by an admin) then why not turn Google Plus on for GApps users and let the domain admins decide when to roll out. This would allow nerds like me to immediately embrace and promote the new service (if it was good--- I haven't tried it yet, though the invites continue to stack up...) and yet still allow the City of Los Angeles or other institutional or business users of the GApps system to slowly and methodically do all their IT testing, policy making, rule writing, etc...
I feel like a second class citizen, but I should be VIP. Google--- Wtf? /rant
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